Terms and conditions of use

BY PURCHASING YOU AGREE TO THE FOLLOWING TERMS OF SERVICE:

ORDER TIME FRAMES: All time frames stipulated in our online store are the normal time frames it takes for the product you ordered to be processed, in the unlikely event that any unforeseen delay may occur in manufacture time or order processing time due to very high volumes, including any delays within the Courier Company, Randeree Jewellers will not be held liable for any orders not received on time. 3-6 Day Courier delivery time does not include Saturdays, Sundays & Public Holidays. Regional areas do take longer than delivery to main centres.

READY IN STOCK JEWELLERY: We ask customers to allow 1-2 days for picking up your payment and processing your order, at peak times such as Sale times and in December allow up to 5 days processing + delivery time frames. The above Time Frames policy applies.

ACCURACY OF ORDERS: Randeree Jewellers will not be held liable for any mistakes made by the customer, such as spelling mistakes, wrong addresses, duplicated items or incorrect information given by customers when placing your order online. Please ensure all information in your online order is correct and special notes are in the notes box at check out, we receive high volumes of emails daily and cannot process any changes to orders sent by emails afterwards.

CUSTOMER PRIVACY POLICY: Randeree Jewellers shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

PAYMENT OPTIONS ACCEPTED: Payment may be made via PayFast. If you wish to use an alternate payment method such as EFT please use the contact us feature on the site or email us on info@randereejewellers.com

RESPONSIBILITY: Randeree Jewellers takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

CHANGES / ADDITIONAL INFORMATION TO ORDERS: Please ensure all information on your order is correct, for any additional information please put in the notes box before you check out. Due to very high volumes of emails we are not able to accommodate changes to orders or addresses, or additional information sent by email after your order has been submitted online. If you are not sure where you are going to be staying around the expected time frame, please rather give an address of someone else. Randeree Jewellers will not be held liable for any changes to orders or addresses sent to us in emails after your online order is submitted.

OVERVIEW: This website is operated by Randeree Jewellers. Throughout the site, the terms “we”, “us” and “our” refer to Randeree Jewellers. Randeree Jewellers offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.